Oh, arguments that Switch OS is is lacking in "soul", goody.
First, 10 times more features is over-stating things on your part, it's OK to admit to that.
And if I want "soul", that's... what the games are for? Y'know, the reason to buy the device? I want utility with an OS, particularly in its ability to get to a game as swiftly as possible, Switch's OS has that in spades. And since (by Nintendo's own data) Switch has the highest user engagement with one of their devices since the DS? I don't think they mind what's missing all that much, nor do the bulk of their customers.
Lastly... do you actually believe there wasn't a price to pay in terms of what could be done with games on 3DS because of OS overhead? Make no mistake that adding "soul" takes something away from a game developer in exchange. If you're fine with that trade-off, so be it, but be aware that the trade-off exists and you cannot circumvent it much more than Nintendo already has. After all, Switch's OS is derived from the 3DS OS.
The 3DS OS inarguably had 10x more features:
- A photography app
- A sound player app
- A activity log/step counter app
- A Mii Maker app
- Several built-in games: Streetpass, Face Raiders, AR Cards
- A notepad
- A web browser
- Miiverse
- Home Music
- Folders
- Themes
- Badges
- Fully customizable layouts (up to a 16x16 grid)
The Switch OS either has none of those (photo/sound apps, built-in games like Streetpass, web browser, Miiverse, themes, badges) or has renditions lacking minimalistic renditions (Mii Maker, Activity Log, folders). The only feature the Switch OS has over any past system is screenshots/video recording.
It's not reasonable to expect literally every function to come back (not going to chastise the Switch for not having a photo app, for example), but usually it's a give and take. The Switch OS literally does nothing new besides built-in screenshots/records. It's minimalistic trash.
The argument that "all that matters is the ability to get to games as swiftly as possible" doesn't hold water when the Switch OS isn't substantially faster than the 3DS OS. I don't care that it can slide through icons 0.2 seconds faster than the 3DS, big whoop. Given on 3DS I could zoom out and have 100+ icons loaded on screen, it probably takes
longer to shift between games on the Switch's OS.
The 3DS was a handheld system released in 2011. Modern console, like the PS4, Xbox One, PS5 and Series S/X, have substantially more fleshed out OSs and have no problems with overhead. That's a non-issue for relatively powerful devices (Switch included), and the Switch 2 should absolutely have no issue with having a fleshed out OS with zero overhead.
Also, sales arguments don't work, that's an obvious correlation. Mainstream consumers don't buy systems based off their home menu UI. This is a pedantic nerd topic.